Please press the button to access the requested services.
Data Collection Portal
Instructions
Please follow the below instructions on how to clear cookies
Google Chrome browser
- At the top right, click "Customise and control Google Chrome".
- Click "More tools" and then "Clear browsing data".
- Select All time as time range and check both boxes for Cookies and Caches and hit Clear Data as shown in the screenshot below.
- Re-open the portal link and try logging in again.
Microsoft Edge browser
- In Edge, select ‘Settings and more’ in the upper right corner of your browser window and go to ‘Settings’.
- Go to ‘Privacy, search and services’ and click on ‘Choose what to clear’.
- Under Time range drop down menu, select ‘All time’, check the boxes as shown in the below screenshot and click on ‘Clear now’.
- Re-open the portal link and try logging in again.
iOS Users - Safari Browser
- MacBook:
- Go to your browser ‘Preferences’ under ‘Safari’.
- Click ‘Privacy’ and uncheck ‘Cookies and website data’.
- Click ‘Manage Website Data’. It will open a list of all your browser’s cookies. Click ‘Remove all’.
- Click ‘Remove now’ when prompted.
- Re-open the portal link and try logging in again.
- Go to your browser ‘Preferences’ under ‘Safari’.
- iPhone/iPad:
- Update the setting to unblock the third-party cookies: Please go to Setting and click on Safari.
- Please disable “Block All Cookies”
- Go to ‘Clear history and website data’ and click ‘Clear history and data’.
- Re-open the portal link and try logging in again.
- Update the setting to unblock the third-party cookies: Please go to Setting and click on Safari.
Still facing issues? Please contact the administrator!
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